Your Privacy Is Our Responsibility

1.1 About This Policy

This privacy policy ("Policy") applies to the 77abco platform and the 77abco.lat website. It describes how we — 77abco — collect, process, store, and protect the personal information of our users. Please read this policy carefully, as it explains your important rights and responsibilities regarding your information.

1.2 Applicability

This policy applies to all users located in Bangladesh who register on, browse, or use any service on the 77abco platform. By using our site, you are considered to have given your consent to the terms of this privacy policy.

1.3 Data Controller

The controller of your personal information is 77abco. We are responsible for processing your information for the purposes and in the manner described in this policy. If you have any questions or concerns, please contact us through the contact details provided in section 10 of this policy.

2.1 Information You Provide Directly

When you create an account on the 77abco platform or use our services, we may collect the following personal information:

• Full name, date of birth, and nationality
• Email address and mobile number
• National identity card or passport number (for identity verification)
• Current address
• Payment information (bKash number, Nagad number, Rocket number, or bank account details)
• Login credentials set by you (username and password)

2.2 Automatically Collected Information

When you visit our platform, our system automatically collects certain technical information. This includes:

• IP address and device identifier information
• Browser type, version, and operating system
• Date, time, and names of pages visited
• Referral source (where you came from before arriving at our site)
• Session duration and click history
• Transaction information (deposit, withdrawal, and gaming history)

2.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, we may receive information about you from trusted third-party verification service providers and payment processors. This information is used solely for security and legal compliance purposes.

3.1 Service Delivery and Management

We use your information primarily for the following purposes:

• To create, verify, and manage your account
• To provide all gaming and betting services on the 77abco platform
• To process financial transactions (deposits and withdrawals)
• To provide customer support and resolve complaints
• To manage bonuses and promotional offers

3.2 Security and Legal Compliance

77abco uses your information to ensure platform security and to detect and prevent fraud, money laundering, and other illegal activities. We follow KYC (Know Your Customer) procedures and retain your information to meet applicable legal obligations.

3.3 Communication and Marketing

Subject to your consent, we may inform you about new offers, promotions, tournaments, and important updates from 77abco. You can opt out of these communications at any time.

3.4 Service Improvement

We use data for analytical purposes to improve our platform, add new features, and enhance the user experience. In such cases, data is generally processed in anonymized form.

4.1 Retention Period

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy. In general, even after your account is closed, we may be required to retain certain information for a specified period for legal and audit reasons.

4.2 Technical Security Measures

77abco has implemented industry-standard security measures to protect your information:

• All data in transit is protected by SSL/TLS encryption
• Stored data is secured using advanced encryption methods
• Regular security audits and vulnerability assessments are conducted
• Access controls ensure that only authorized personnel can access data
• Real-time monitoring systems are in place to detect suspicious activity

4.3 Response to a Data Breach

If a data security breach occurs and poses a risk to your rights and freedoms, 77abco will notify you and the relevant authorities as quickly as possible. We will take immediate steps to mitigate any harm.

5.1 Service Providers

77abco works with certain trusted third parties who provide specific services on our behalf. These parties may access your information only for limited purposes and are contractually bound to protect confidentiality. These parties include:

• Payment processors (bKash, Nagad, Rocket, and banking partners)
• Identity verification service providers
• Game software providers (Pragmatic Play, Spribe, JILI, PG Soft, Ezugi, and others)
• Data storage and cloud service providers
• Fraud detection and cybersecurity services

5.2 Legal Obligations

We may disclose your information due to legal obligations in the following circumstances:

• To comply with a competent court order or legal process
• To assist in investigations by regulatory authorities
• To report suspicious transactions under anti-money laundering (AML) laws
• To assist law enforcement agencies in investigating fraud or other criminal activities

5.3 What We Never Do

We never sell or rent your personal information to third parties for marketing purposes. Your information will only be used for the purposes described in this privacy policy.

6.1 What Are Cookies

Cookies are small text files stored in your browser or on your device when you visit the 77abco platform. They are used to manage your session, remember your preferences, and improve the functionality of our platform.

6.2 Cookies We Use

• Essential Cookies: Required for the basic functionality of the platform — they manage login sessions, security, and core features.
• Functionality Cookies: Remember your preferences such as language settings and display choices.
• Analytics Cookies: Help us understand how users interact with the platform so we can improve it.

6.3 Cookie Controls

You can manage cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

7.1 Right to Access Your Data

You have the right to know what information we hold about you. You may request a copy of the personal information stored about you by submitting a written request.

7.2 Right to Correction

If any information stored about you is inaccurate or incomplete, you have the right to have it corrected. You can request this correction by contacting our customer support team.

7.3 Right to Deletion

In certain circumstances, you have the right to request the deletion of your personal information. However, we may be required to retain information that is necessary to fulfill legal obligations or to resolve ongoing disputes.

7.4 Right to Object to Processing

You have the right to object to the processing of your personal information for certain purposes, particularly for direct marketing. To opt out of marketing communications, please contact our support team.

7.5 How to Exercise Your Rights

To exercise any of the rights mentioned above, please contact us via our 24/7 live chat or by email. We will respond to your request as quickly as possible and take appropriate action once identity verification is complete.

8.1 Age Restriction Policy

The 77abco platform is for users aged 21 and above only. We do not knowingly collect personal information from individuals under the age of 21. We apply age verification procedures at the time of registration.

8.2 Discovery of a Minor's Information

If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated information. If a parent or guardian believes their child has created an account, please contact us.

9.1 Policy Updates

77abco may update this privacy policy from time to time. Such changes may be due to legal changes, changes to our platform, or user feedback. The date of the most recent update will always be shown at the top of this policy and in the hero section.

9.2 Notification of Changes

For significant changes to the privacy policy, we will notify you via your registered email address or through a notice when you sign in to the platform. Continued use of the platform after changes means you have accepted the updated policy.

9.3 Current Version

The current version of this privacy policy was published and became effective in January 2026. All previous versions are replaced by this one. If you have any questions, please use the contact information provided below.

10.1 Privacy-Related Contact

If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal information, please contact us in the following ways: